When scheduling an appointment, you will need to provide your name, mobile number, address and insurance carrier (if relevant). You will then indicate your anatomic area of concern and then select your preferred geographic proximity, and desired timeline for appointment.

Yes, book-a-doctor adheres to the highest data privacy and encryption standards in the industry. We do not collect or store any personal health information. Once you select an appointment with your preferred doctor, all medical details will always remain confidential between you and your doctor.

book-a-doctor is primarily for non-urgent office visits and does not support urgent care appointments. If you have an emergency, please dial 911 or go to the nearest emergency facility.

Once logged into your book-a-doctor account, you will be able to indicate your anatomic area of concern, and select your own doctor based on reviews, proximity and availability. The final choice is always yours.

The promptness of your appointment using book-a-doctor depends on your flexibility with available times and geographic proximity. The more flexible you are, the quicker you can see an orthopedic doctor, possibly within 24 hours.

Once you select your doctor on book-a-doctor, visit the link for their practice website and review their specific practice requirements. Typically you should bring your driver’s license, insurance card (if applicable), copies of any relevant medical records, and imaging studies ( X-rays, MRI etc.).

Yes, you can schedule an appointment without insurance by simply selecting “self-pay” in the insurance field while signing up.

Yes, existing appointments can be modified within the app by following simple prompts.

All notifications, confirmations, and reminders are sent either through the notification portal of the app, via text to your mobile number, or to your email address, whichever you prefer.

Actual previous patients provide all our doctor reviews. We ask that you also consider taking a moment to provide your review after seeing your doctor.

book-a-doctor selects only the best, well-trained orthopedic experts to be part of our provider platform. All our doctors are either Board Certified or Board Eligible, which is the highest standard of professionalism in the field of orthopedics.

Based on the filters you select, we provide a list of available doctors with appointments within your ideal time-frame, proximity, gender preference and within your insurance network if applicable.

Once you provide your insurance information, we make sure that your selection of available doctors are all within your allowed network.

Absolutely yes! This is one of the key features of book-a-doctor, providing 24/7 access to schedule convenient, secure, orthopedic specialist appointments, even on the go.

At this time, book-a-doctor is optimized for scheduling non-emergency orthopedic appointments only.

To keep your health information secure, we recommend that you reach directly out to your doctor via their secure office platform. We do not collect or store any components of your private medical history.

At this time, book-a-doctor schedules in-person orthopedic doctor visits in real time and does not facilitate televisits.

Click the “Sign Up” button at the top of the homepage . Enter your name, mobile number, address and email. Choose your desired password. You will now be logged in with access to your profile at a glance. You can now add your gender, doctor’s gender preference, and your insurance provider.

Click the “forgot my password” link in the login form. You will receive an email and/or text message with a link to reset password, depending on the communication preferences you set in your profile.

Go to your profile. Click the "Edit Profile” button to reveal editable information. Simply enter the new information and click the “save” button.

Please send a request to delete or deactivate your account to [email protected].

Click the “LogIn” button in the header.

Go to your profile. Click the “Edit Profile” button. Find the insurance provider field. Select your new carrier and click the “save” button. If your provider is not listed.

Yes, the functionality on the desktop is the same as the mobile platform.

Customer service can be reached at (216) 223-8326 or [email protected] .